Payment Methods & Policies

Secure & Convenient Payments for a Hassle-Free Shopping Experience

At BlackMask Products, we want to make your shopping experience as smooth and secure as possible. We offer multiple payment options to ensure a safe, seamless, and flexible checkout process.

Accepted Payment Methods

We accept the following payment methods:

✔ Credit & Debit Cards – Visa, Mastercard, American Express, and Discover
✔ PayPal – Secure and fast transactions with buyer protection
✔ Apple Pay & Google Pay – For quick and convenient mobile payments
✔ Shop Pay – For faster checkout and installment payment options (if available)
✔ Other Secure Payment Gateways – As displayed at checkout

All transactions are processed in USD (United States Dollar) unless otherwise stated. Exchange rates may apply if purchasing from outside the USA or Canada.

Payment Security

We take your security and privacy seriously. That’s why we use industry-leading encryption and secure payment gateways to protect your sensitive information.

✔ All payments are processed through SSL-encrypted servers for maximum security
✔ We never store your credit card details—all transactions are handled by trusted third-party payment providers
✔ Your personal information remains confidential and will not be shared with any third parties

Order Verification & Fraud Prevention

To protect our customers from fraud, we may conduct order verification in the following cases:

✔ Billing & Shipping Mismatch – If the billing and shipping addresses do not match, we may require additional verification
✔ Suspicious Transactions – Orders flagged as suspicious by our payment processor may be subject to review
✔ High-Value Purchases – Large orders may require identity verification before processing

If additional verification is needed, we will contact you via email to confirm your purchase. Failure to respond may result in order cancellation.

Payment Issues & Troubleshooting

If you experience issues while making a payment, please try the following:

✔ Ensure your billing details match the information on your payment method
✔ Try using an alternative payment method if your card is declined
✔ Contact your bank or payment provider to confirm the transaction
✔ If the issue persists, contact us at support@blackmaskproducts.com, and we’ll be happy to assist you

Refunds & Chargebacks

✔ Refunds are processed back to the original payment method. Please allow 5-7 business days for the amount to reflect in your account
✔ Chargebacks & Disputes – If you believe there is an unauthorized charge, please contact us before filing a dispute with your bank. We are happy to assist and resolve any issues promptly

Need Help?

If you have any questions regarding payments or need assistance with a transaction, feel free to reach out:

📧 support@blackmaskproducts.com
📞 +1 742-210-0373

We appreciate your trust in BlackMask Products and are committed to ensuring a secure and smooth shopping experience!